Honey secures backing from Pelion Ventures, Streamlined, 8-Bit Capital, and Burst Capital to expand its All-in-One AI Back Office for Healthcare.
MOUNTAIN VIEW, Calif., Sept. 4, 2025 — Administrative overload and staff turnover continue to strain healthcare organizations—slowing care and squeezing margins. Honey Health, an All-in-One AI Back Office platform, deploys secure AI agent teams that complete complex, end-to-end administrative work directly inside the EHR—automating the workflows that burden nearly every organization across primary care and specialty settings.
Today, Honey announced a $7.8 million seed round led by Pelion Ventures, with participation from Streamlined, Burst Capital, and 8-Bit Capital. Launched in December, Honey is already working with over 100 organizations and has helped them save millions in administrative costs.
Healthcare organizations face unprecedented operational strain, with rising workloads and 33–40% annual turnover in non-clinical staff. Traditional point solutions solve only fragments of the problem, require constant oversight, and rarely integrate well—leaving care teams overburdened and margins under pressure.
Honey’s AI Back Office embeds specialized AI agents directly into provider systems, including most EHRs. These agents work together like skilled staff to securely complete complex workflows without manual handoffs or separate interfaces.
“Healthcare organizations are stuck between two broken models: point solutions that only solve narrow tasks and a constant struggle to hire and retain back- office staff,” said Matt Faustman, Co-Founder and CEO of Honey Health. “Honey flips that script. We let organizations deploy full AI agent teams that work autonomously in the background—completing complex back-office workflows inside the EHR, without manual prompting. It’s real leverage to scale care with fewer staff and stronger margins.”
With more capabilities on the way, Honey’s AI agents currently automate the high-volume administrative workflows shared across most specialties and primary care settings, including:
- Data Fetching — Fetches data from external sources (labs, devices, and other systems)
- Note Prep — Prepares visit-ready patient notes and charts
- Orders & Refills — Handles post-visit orders and refills 24/7
- Fax Triage — Sorts, routes, and files faxes while extracting key details
- Prior Authorizations — Manages the full authorization process
Honey stands out with its proprietary Loop framework and Hive protocol, which allow its AI agents to onboard quickly to most EHRs, understand each organization’s workflows, and complete entire jobs that typically require multiple point solutions—without a co-pilot interface. The work just gets done.
Customers report $50,000–$66,000 in annual profit gains per provider, driven by reduced reliance on offshore labor and fewer backfills for high-turnover roles.
“Using Honey Health is like magic—our back-office work just gets done inside our EHR as if a staff member had completed it,” said Dr. Kashif Latif, co-owner of AM Endocrinology in Memphis, one of the largest endocrinology practices in the southeastern United States and a Honey Health customer.
Honey was founded by Matt Faustman and Xiao Zhang, former LinkedIn AI, product, and engineering leaders. The two met while working on AI initiatives at LinkedIn after Faustman sold his previous company to the platform. Both founders have personal experiences with chronic disease and care delays due to administrative bottlenecks—Faustman, for example, was diagnosed with Type 1 Diabetes 10 years ago.
“Healthcare providers are desperate to find ways to automate their back office, and Honey Health is by far the best product to do it,” said Tyler Hogge, Partner at Pelion Ventures. “They’ve built a solution that handles several of the highest-value tasks needed to operate more efficiently—and doctors and operations teams love it.”
The funding will help expand Honey’s platform with additional capabilities, enabling its fast-growing customer base to automate even more of the back office and further reduce administrative costs.
For specialty and multi-specialty providers, hospitals, and health systems looking to reduce back-office burdens and improve margins, visit www.honeyhealth.ai.
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SOURCE Honey Health
